Refund & Return Policy

This Refund and Return Policy outlines the terms under which refunds or returns may be processed for products or services offered by ArikaSoft Private Limited. The policy is designed in accordance with applicable laws and industry best practices.

Nature of Services

ArikaSoft Private Limited primarily provides software, digital products, and IT services, which are intangible in nature. Once a service is initiated or delivered, it may not be eligible for return.

Refund Eligibility

• Refunds may be considered only in cases of duplicate payment.
• Refunds may be processed if services have not been initiated.
• Any approved refund shall be processed to the original mode of payment.

Non-Refundable Cases

• Fees paid for successfully delivered services.
• Customized or tailor-made software solutions.
• Delays caused due to incomplete information from the client.

Refund Process

Refund requests must be submitted in writing by email to the official contact address along with transaction details and valid reason for the request.

Processing Time

Approved refunds shall be processed within 7–10 working days from the date of approval, subject to banking and payment gateway timelines.

Policy Updates

ArikaSoft Private Limited reserves the right to modify this policy at any time. Updated policies will be published on this page.

Contact Information

For any refund or return related queries, please contact:
Email: info@arikasoft.com